Testimonials

 August 27, 2021

Hi Francine I just want to give you and Maria the biggest thank you for your amazing and beautiful service for bandit. I admire what you guys do to the fullest extent. This has been the worst pain and loss I’ve ever experienced in my life and thanks to you it was made easier and for that i thank you. Your service made such a powerful impact on me and ill never forget it. I will cherish these amazing reminders of bandit for the rest of my life. Words can’t come close to explaining how grateful I am for all that you’ve done. It means the world to me that you made what I had always hoped for come true in such a beautiful service for bandit. Thank you from the bottom of my heart.

Brittany Louis

August 17, 2021

Paws at Rest provided a calm and comforting service at every step in the process. We are very grateful to Francine and Maria for their careful attention to detail, and thankful that our loved pup was in their trustworthy hands.

Corinne Lutes

August 18, 2021

When we decided that it was time to let our boy Duke be at peace, I was so grateful that I had found Paws at Rest.
The thought of him not being with us in our lives anymore was beyond unbearable, and I would’ve been completely lost if it wasn’t for the kindness and unbelievable compassion extended to us by Francine and Maria with Paws at Rest.

From the first contact via email, Francine was so kind hearted and sincere in her communications with me. She was very informative with my many questions and eased any and all doubts and or hesitations. She was truly understanding, and not once did she quote any price tags during the process. She offered me to visit Paws at Rest which allowed me to pick the urn I wanted as well as other memorial keepsakes that they offer. It was only then that I was given an optional choose if I wanted to take care of the bill then or afterwards, to which I chose to do it then so I could simply focus on my boy the day of.
The day we laid him to rest, was one of the most painful experiences, yet everything aside from the pain of having to say goodbye, was flawless. Francine stayed even after the veterinarian left, and allowed us as much time as we wanted to say our final goodbyes, after which she helped us tuck him into a cozy bed that she brought for him, which allowed us to carry him to her van.
With covid and the fact that it was a long weekend, we were looking at a possibility of having to wait a long time for him to be cremated and thus be returned home with us. Francine’s dedication to get Duke back home was above and beyond, and we ended up being able to bring him home the following week which we were so grateful for.
Upon entering Paws at Rest to pick our boy up, we were stunned by a beautiful memorial display set up for us, including a personalized drawing of Duke done by Maria.
I could not be more grateful that we had them to accompany and assist with this process, Francine alone made it so much easier on me to be able to focus solely on Duke and our last moments together, and for that I will be forever thankful.

Francine and Maria, thank you again, from the bottom of our hearts.

Brittany and Alex in memory of Duke

June 30, 2021

Our sincere and heartfelt thanks to Francine and Maria of Paws at Rest for their compassionate care of our beloved Billi when she passed to the Rainbow Bridge on June 19th at the age of 15 years. We are very grateful for the respect Francine and Maria showed Billi in helping us lay her to rest with dignity and their kindness and compassion to us at this time of loss. Knowing Billi has been lovingly cared for brings us great comfort.

Nikolas and Barbara Zerter

March 30, 2021

To say a forever goodbye to a pet is a tremendously painful experience… a pain so profound it is at times unbearable!
To be able to accompany them to the Rainbow bridge with dignity and respect is truly comforting for the hurting heart.

My experience with Paws at Rest was by far the most comforting experience as I accompanied my 10 year old boxer (Sammy) through her passing.
Paws at Rest (owners Francine and Maria) went above and beyond in ensuring that we as a family felt supported and comforted as we experienced Sammy’s passing. As a former funeral director, Francine ensured I had all the info I needed to make the decisions I made with respect to the cremation of our sweet Sammy.
Maria went above and beyond is creating both art work and keepsakes so that we could treasure Sammy forever, from gently placing Sammy’s tuft of hair in a glass heart, a hand painted image of our girl, poems, prayers and messages of comfort all offered in kindness.
As a closing ceremony, Francine and Maria invited us to place a brass plate on the wall of honor for all pets who have passed — Sammy’s name shines bright in the sunlight along with the others. This symbolic at truly was meaningful especially given we are invited to attend anytime we wish to sit in the gardens and reflect on our memories with our sweet girl Sammy!

The pain of my sweet Sammy’s passing persists, however I, we, are greatly comforted by the care, and sincere attention to detail that Francine and Maria afforded us as we grieve our loss.

I highly recommend their services to anyone who wishes to ensure their pet crosses the ‘rainbow bridge” with dignity and respect.
Many thanks Francine and Maria for all your kindness and support!
Louise Logue

March 21, 2021

Your thoughtful and loving efforts have helped us through an overwhelmingly difficult experience. Loosing Layla was never something we wanted to face, yet through your sympathetic care and attention to this traumatic life changing event, we are able to find comfort and relief in the face of such terrible grief. It has inspired us all with hope that one day we will meet Layla again.

Please accept out heartfelt expression of thanks, knowing that our endorsement of your wonderful services will extend forever into the future.

Steve, Diane, Lyne and Angela

Paws at Rest ⭐️ ⭐️⭐️⭐️⭐️

February 26, 2021

Picking up Sadie to bring her home on Tuesday was a very emotional and difficult day but I want to let you know that it meant so much to me how you had everything set up. The picture, placemat, paw prints, tealight and poem will forever be cherished. I am so grateful for the dignity and compassion you both showed to my family and especially to my Sadie.

The devastating loss of a pet and the grief that comes with it can only be understood by someone who has also loved their pet with all their heart and had to say goodbye. The very special touches such as the beautiful picture with Sadie’s Song and the placemat with Sadie’s picture are appreciated beyond words.

You both are extraordinary people in the pet funeral business and I thank you very much.

Sincerely
Beverly

January 8, 2021

We knew we were nearing the time to make a decision about euthanasia for our much loved cat Lexi. We did not expect to be faced with suddenly having to make this decision on Christmas Eve. That evening we began the search online and thankfully we found Paws at Rest. An email was sent out expecting to only hear back from them after Christmas but Francine promptly emailed back that evening. A very reassuring and informative phone call provided us with options and we arranged to contact her again on Christmas Day and set things up for the following day. Francine made all the arrangements with a mobile vet. She was extremely compassionate and professional in her work and this allowed us to focus on making our cats last day with us as meaningful as possible. On the day of euthanasia, Francine arrived to organize the paperwork and the mobile vet arrived as scheduled. The vet was also very professional and made the entire process as stress free as possible for Lexi and both of us. Francine left us with comforting information and a lovely personalized memento from Maria that helped us in the coming days. We were touched when we arrived to pick up Lexi’s ashes with the beautiful personalized display that awaited us prepared by Maria and Francine. We also had the opportunity to place her plaque on a beautiful outdoor remembrance wall in their garden. The support received by Paws at Rest was beyond anything we expected and it’s obvious that they are very caring people and truly animal lovers who understand the loss of a beloved pet and want to help others through their loss. We are so grateful we found Paws at Rest and Francine and Maria are very special people who helped us beyond what they’ll ever know. We highly recommend their service.

Linda and Tom

December 29, 2020

Again we’d like to thank you so very much for guiding and helping us through this difficult time. People like you make this world a better place and help pet owners through their grief and offer a wonderful service that allows families to say goodbye in an intimate and private setting. We are forever grateful for the work you do. Once again, thank you..
Thanks
Candice & Family

December 17, 2020

When we knew our much cherished family member, Dexter Wallace, time was approaching we wanted to do it 100% properly, so as to ensure he was treated with the dignity and respect, he so rightful deserved.
About a year or so before our sad day, we had spoke to a neighbour who loved golden retrievers and when his friend’s time came he used the services of Paws at Rest. He spoke very highly of the company and level of service.
Because Dexter was such a cherished family member we definitely wanted to do him right and we contacted Paws at Rest.
When we made contact we spoke to one of the owners Francine, she proved to be very informative, professional and very sensitive to our decision at hand. On the day in question, Francine and co-owner Maria arrived a half hour early as promised.
Francine walked us through the paperwork and procedure in a professional manner sensitive to our pain. It was obvious she was a pet owner and a true friend to animals. At all times Dexter was treated with the utmost dignity and respect and I truly mean that.
At a time when things are at their toughest, it is nice to know there are people who still care.
We are glad we put our confidence in you and your presence made our troubled times a little easier. The memorial you have at your home was remarkable and has helped in a closure, as we know Dexter was handled with love and dignity.
Thanks again as it was much appreciated.

Rob and Dora

October 30, 2020

Three weeks ago, my husband and I made the heartwrenching decision to say goodbye to our beloved 13.5 yr old chocolate lab Chloe. As hard as it was to let her go, we saw her steadily decline and we knew we had to do the kindest thing for her. It was my fervent wish that, when the time came, she could “go to sleep” at home, in her comfortable bed, surrounded by her favorite toys and her loving family. I knew that, at this time, with all the covid restrictions in place this might not even be an option. I had heard stories from neighbours and friends who were not even allowed into their vet clinics with their pet, for euthanasia, and had to say goodbye in the parking lot of the clinic. I could not even imagine having to do this.
My search led me to Paws at Rest and two amazing ladies, Francine and Maria. I only had to make one phone call and they did the rest. Francine arranged for a vet to come to our home the next afternoon and made arrangements for all the necessary aftercare. She was so kind and caring with everything she said and did. Her presence and quiet strength was so comforting to us at a time when we desperately needed it. Both she and Dr. “O” along with his assistant Morgan, were so understanding and respectful, and gave us all the time we needed to say our final goodbye.
Paws at Rest is a wonderful company and provides an invaluable service. Everything they do is unbelievably well thought out and incredibly touching. From the lovely box containing the butterfly, that Francine gave us at our home ”When tomorrow starts without me,” and how true those words are!
The memorial that they had set up for Chloe when we went to pick her up was unbelievable. Maria had even hand-painted a picture of Chloe on a beautiful cloth placed on the table beside her urn.
We were able to go out to the memorial wall where my husband placed the plaque with her name and date, a lasting tribute to a much loved family member.
I would highly recommend Paws at Rest, without hesitation, to anyone faced with this heartbreaking decision.

Brian and Wendy Eadie
Long Sault, On.

October 29, 2020

We lost our dog Destiny on thanksgiving weekend, and Paws at Rest was the only place to bring her. The service provided was absolutely amazing and more than we could have ever asked for. Francine made this hard time a little easier to get through and made the process go as smoothly as possible. We will forever be thankful that we found Paws at Rest during this difficult time.

The Wehbe’s

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